Client Relationship Officer Fresher Job (Remote)

We are currently seeking a client relations officer to join our team. The successful candidate will be responsible for providing excellent customer service to our clients and assisting with administrative tasks related to visa applications.

Key responsibilities:

1. Communicate with clients via email and phone to answer their questions and provide updates on their visa applications
2. Enter client details and file notes into the CRM system
3. Merge documents to prepare visa application documents
4. Complete visa application forms and supporting documents
5. Liaise with the immigration advisers, submit and follow up on visa applications
6. Assist with general administrative tasks as needed
7. Write basic cover letters and draft emails

Skills & Requirements:

1. This role requires providing support for our Auckland Branch therefore 5:30 am (IST) start is a must
2. Proficiency in written and spoken English should be high
3. Should be accurate and efficient in data entry
4. Well-versed with Acrobat Adobe functions such as combining documents, shrinking file size, etc.
5. Should be good at MS word, Google Docs, and Sheets
6. For the first year, you'll require your own device and an internet connection; after completion of the first year, a device will be provided

Benefits:

1. Competitive salary and benefits package
2. Opportunities for professional development and training
3. Possibility of long-term NZ assignments in the future on a working visa
4. A supportive and collaborative team environment

Summary of Working Style:

1. Work from Monday to Friday (work from home)
2. Start time is 05:30 am & finish time is 2:30 PM which includes 1 x half an hour break, and 2 x 15 minutes break

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