Client Service Executive Fresher Job (Remote)

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Client Service Executive

Astrotalk

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
11 Aug' 22
Posted 3 weeks ago
Fresher Job
31 applicants

About the job

Key responsibilities:

1. Maintain a positive, empathetic, and professional attitude toward clients at all times
2. Respond promptly to clients' inquiries
3. Communicate with clients through various channels
4. Acknowledge and resolve client complaints
5. Know our products inside and out so that you can answer questions
6. Process orders, forms, applications, and requests
7. Keep records of client interactions, transactions, comments, and complaints
8. Communicate and coordinate with colleagues as necessary
9. Provide feedback on the efficiency of the client service process
10. Ensure client satisfaction and provide professional client support

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written)
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

Number of openings

5

About Astrotalk

AstroTalk is an online platform for astrology and Kundli predictions from the best astrologers in India. Users can talk to an astrologer on call or chat with them live. They can also opt for a complete annual astrological report or just post a question on astrology. Astrology questions could be based on any subject, from marriage or love life to career or health.

We are currently building the world's largest astrological consultation & mental wellness brand. We help people connect privately with genuine & trusted astrologers before making any big life decisions, thereby reducing mental stress and leading to overall healthier lives. We spread positivity in the world by letting people know what they are capable of! Used by 2.5 million people, AstroTalk is the market leader & industry trendsetter and has scaled profitably with 40%+ quarter-on-quarter growth in the last 3 years.
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Hiring since December 2018
562 opportunities posted
221 candidates hired
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