Remote Client Service Executive Job at Finding ENKI Dot Com
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Client Service Executive

Finding ENKI Dot Com

Work from home

Start date
Starts Immediately
CTC
2.5 - 3 LPA
Experience
0-2 years
0-2 years experience
Apply By
21 Apr' 23
Posted 3 weeks ago
Job
About Finding ENKI Dot Com
Finding ENKI Dot Com is a performance specialist firm that connects marketing investment to consumer intent and amplifies the concentration of purchase behavior to result in a win-win situation for brands and their intended consumers. At ENKI we drive performance using data, technology, consumer intent signals and analysis, and focused strategies designed to deliver growth solutions for faster conversions.

Our strength areas are competitive research and analytics, behavioral insights, and consumer intent-driven marketing strategies. We have worked globally with over 72 companies on 400+ projects. Our service verticals include:

1. Search engine optimization
2. Paid advertising
3. Social media marketing
4. Influencer marketing
5. Content marketing
6. Amazon process management
Activity on Internshala
Hiring since December 2021
2 opportunities posted
About the job
Key responsibilities:

1. Working on establishing and maintaining effective working relationships with clients by providing excellent customer service
2. Working on ensuring that clients receive prompt responses to queries or complaints
3. Assisting with following up with clients to ensure that their needs are met and that they are satisfied with the service provided
4. Planning, organizing, and conducting business meetings and events such as conferences, seminars, and workshops
5. Preparing reports on client activities, such as summarizing results of surveys or summarizing client feedback
6. Working on coordinating with other departments in the company to ensure that clients receive consistent and high-quality service
7. Helping with responding to client inquiries via phone calls, emails, or letters to provide information about products or services offered by the company
8. Assisting with collecting information about client needs and preferences to develop strategies for increasing sales opportunities
9. Providing administrative support to executive management by performing tasks such as scheduling appointments and arranging conference calls
Skill(s) required
MS-Excel MS-Office MS-PowerPoint MS-Word
Earn certifications in these skills
Salary
Duration: 3 months
Salary during probation: 20,000 - 25,000 /month
After probation:

Annual CTC: 2.5 - 3 LPA

Annual CTC breakup:

1. Fixed component: 85%

2. Variable component: 15%

Number of openings
2

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