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Remote Customer Care Job at Physics Wallah
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Customer Care

Physics Wallah

Work from home

Start date
Starts Immediately
CTC
3 - 4 LPA
Apply By
3 Jun' 22
Posted 3 weeks ago
Fresher Job
474 applicants
About Physics Wallah
Website
Physics Wallah is an Indian online education technology startup based in Delhi, originally created as a YouTube channel in 2014 by Mr. Alakh Pandey. We are the first company aiming to build an affordable online education platform for each Indian student who dreams of IIT & AIIMS but is unable to afford the existing offline/online education providers.

We provide e-learning via our YouTube channel and Physics Wallah app/website by providing lectures for JEE Mains and Advanced level, NEET, and board exams. We are India's first most-viewed educational channel on YouTube.
Activity on Internshala
Hiring since March 2021
251 opportunities posted
54 candidates hired
About the job
Key responsibilities:

1. Maintain a positive, empathetic, and professional attitude toward students at all times
2. Respond promptly to student queries
3. Ensure student satisfaction and provide professional student support
4. Communicate and coordinate with team members as necessary
5. Know our products inside and out so that you can answer questions
6. Identify student needs
7. Forward and escalate inquiries to relevant individuals and departments
8. Deliver the quality of service to students
Skill(s) required
MS-Office
Earn certifications in these skills
Learn Business Communication
Salary

Annual CTC: 3 - 4 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

Number of openings
6

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