Customer Delight (Chat Process) Executive Fresher Job (Remote)

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Actively hiring
Customer Delight (Chat Process) Executive

Astrotalk

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0-2 years
0-2 years experience
Apply By
14 Jun' 23
Posted 3 weeks ago
Fresher Job
592 applicants

About the job

Key responsibilities:

1. Deal with client queries on chat and e-mails
2. Respond to client complaints and offer alternatives and timely solutions
3. Understand the requirements of the client to make sure their expectations are met and they are happy with the solutions provided
4. Provide Information to present as well as potential clients about product and service
5.Follow communication procedures, guidelines, and policies

Requirements:

1. Preference will be given to freshers

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office
Earn certifications in these skills
Salary
Duration: 3 months
Salary during probation: ₹16,000 - 18,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Health Insurance

Number of openings

5

About Astrotalk

Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and talk to them about anything. The subject could be anything from marriage or love life to career or health.
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Hiring since January 2021
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124 candidates hired
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