We are an early-stage funded startup looking to have someone in our team to get our users back on the app and use it more frequently.
Key responsibilities:
1. Call up newly acquired users and tell them more about our app so they start using it
2. Manage communication with them on behalf of the brand and take feedback and understand their requirements better
3. Build a community of these users and update them with new features
Note: Since it's about customer interaction/feedback, weekends would be working. We can fix an off on one of the weekdays, say Monday. Also, there are no fixed timings - after we start the calls, whatever time slots get the most response, will be our working hours.
Someone who is social, outgoing, and likes talking to new people
Has solid Googling skills
Understands mobile apps and is eager to learn more about how it all works
Annual CTC: ₹ 2,00,000 - 2,40,000 /year
The absence of a dedicated platform to manage all warrantied items in your household makes the task unnecessarily complicated. This is where TOTOKO comes in. With the potential to impact over 200 million households, TOTOKO aims to redefine the process of managing household items and services. With this app, you can: store all your bills & warranty cards on a centralized platform, use the app to call/WhatsApp customer care nos. of over 500 brands, get timely warranty expiry notifications, and purchase extended warranty/AMC for your appliances.