Customer Service Associate Fresher Job (Remote)

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Customer Service Associate

Oriental Consultants

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
2 Jul' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Handle customer inquiries: Respond promptly and professionally to customer inquiries via various channels, including phone calls, emails, and chat platforms; provide accurate information and resolve any issues or complaints in a timely manner
2. Build and maintain customer relationships: Establish and maintain positive relationships with customers by understanding their needs and expectations; regularly follow up with customers to ensure their satisfaction and address any concerns or additional requirements they may have
3. Provide product knowledge: Develop a deep understanding of the company's products and services; educate customers about product features, benefits, and usage to maximize customer satisfaction and promote upselling opportunities

Requirements:

1. Excellent communication skills in English
2. Fresher/Experienced both can apply
3. Good knowledge of computers
4. Should have good sales skills

Location: Faridabad only

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Other incentives: 20%

Perks

Health Insurance

Number of openings

10

About Oriental Consultants

Oriental Consultants is a private organization operating in the area of human resource consulting with an aim to lead the way endowing with comprehensive solutions in the HR domain for growing organizations. With an industry experience of approximately 25 plus years, Oriental Consultants seek to venture into a trustworthy drive providing the most reliable professional custom key in the HR mainstay such as recruitment, staffing, back ground check, payroll administration and other HRO solutions. We solely focus on the enhancement of client organizations by providing quality services on various aspects of their human resources.

Our mission is to gratify our clients, providing a proficient and certainly, reliable solution in the human resource domain within the least time empowering the present and impending workforce. With a close-knit organized team that consists of driven, dynamic and talented professional, our vision is to be one of the most reliable service providers.
Activity on Internshala
Hiring since September 2022
8 opportunities posted
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