Customer Service Representative (Non-Voice Process) Fresher Job (Remote)

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Actively hiring
Customer Service Representative (Non-Voice Process)

Astrotalk

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0-2 years
0-2 years experience
Apply By
14 Jun' 23
Posted 3 weeks ago
Fresher Job
539 applicants

About the job

Key responsibilities:

1. Respond to customer queries via email and chat
2. Understand the requirements of the customer and provide them with solutions accordingly
3. Respond to customer complaints quickly and give them timely solutions and alternatives
4. Provide product and service-related information to current and potential clients
5. Stick to communication guidelines, procedures, and policies

Who can apply:

1. Preference would be given to freshers

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office
Earn certifications in these skills
Salary
Duration: 3 months
Salary during probation: ₹16,000 - 18,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Health Insurance

Number of openings

5

About Astrotalk

Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and talk to them about anything. The subject could be anything from marriage or love life to career or health.
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Hiring since January 2021
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