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Customer Service Specialist Job (Remote)

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Customer Service Specialist

ShipGlobal (New York, United States)

Work from home

Start date

Starts Immediately

CTC (ANNUAL)

₹ 5,20,000 ₹ 5,20,000 /year

Experience

0-5 years

0-5 years experience

Apply By

20 Apr' 23

Posted 3 weeks ago

International

Job

701 applicants

About the job

Key responsibilities:

1. Work on tracking and tracing
2. Work on answering emails and understanding operations
3. Work with customers in USA & Australia
4. Coordinate with different international teams
5. Work on answering calls

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Google Workspace MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Salary

Probation:

Duration: 3 months

Salary during probation: ₹15,000 - 25,000 /month

After probation:

Annual CTC: ₹ 5,20,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Number of openings

About ShipGlobal (New York, United States)

Website

ShipGlobal is a cross-border e-commerce logistics company based in New York. As one of the top express and logistics companies in the world for the last 20 years, FirstFlight USA is now ShipGlobal, giving customers best-in-class economical international shipping, courier, trucking, and logistics solutions, helping thousands of online sellers worldwide.

Activity on Internshala

Hiring since November 2022

6 opportunities posted