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Remote Customer Service Specialist Job at ShipGlobal
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Customer Service Specialist

ShipGlobal

Work from home

Start date
Starts Immediately
CTC
5.2 LPA
Experience
0-5 years
0-5 years experience
Apply By
20 Apr' 23
Posted 3 weeks ago
Job
707 applicants
About ShipGlobal
Website
ShipGlobal is a cross-border e-commerce logistics company based in New York. As one of the top express and logistics companies in the world for the last 20 years, FirstFlight USA is now ShipGlobal, giving customers best-in-class economical international shipping, courier, trucking, and logistics solutions, helping thousands of online sellers worldwide.
Activity on Internshala
Hiring since November 2022
5 opportunities posted
About the job
Key responsibilities:

1. Work on tracking and tracing
2. Work on answering emails and understanding operations
3. Work with customers in USA & Australia
4. Coordinate with different international teams
5. Work on answering calls
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) Google Workspace MS-Excel MS-Office
Earn certifications in these skills
Learn MS-Excel
Learn Business Communication
Salary
Duration: 3 months
Salary during probation: 15,000 - 25,000 /month
After probation:

Annual CTC: 5.2 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Number of openings
2

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