Remote Customer Success Associate Job at Recruit CRM
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Customer Success Associate

Recruit CRM

Work from home

Start date
Starts Immediately
₹ 5,00,000 - 6,00,000 ₹ 5,00,000 - 6,00,000 /year
0 years
0 years experience
Apply By
23 Oct' 23
Posted 3 weeks ago
Part time
About Recruit CRM
Recruit CRM builds software for small & growing executive search firms, headhunting firms, and recruitment agencies. We do everything from managing applicants to generating invoices in one place. Recruit CRM allows you to work together without juggling between emailing clients, CRM & ATS.
Activity on Internshala
Hiring since July 2020
88 opportunities posted
35 candidates hired
About the job
Career path:
This is a career development program where Fresh graduates get to learn about the SaaS industry and learn to communicate with international clients in a professional environment.

Key responsibilities:

1. Learn our platform Recruit CRM and understand the recruitment business
2. Handle client queries via chat, email and video calls to gain experience
3. Understand and convey customer needs to the team
4. Solve user challenges, providing solutions or workarounds
5. Uphold communication guidelines and procedures
6. Build and nurture client relationships
7. Continuously strive for exceptional service delivery

Why Join Us?

1. Enjoy the benefits of a fully remote working culture.
2. Flexible work timings.
3. Transparent and open communication.
4. Competitive pay.
5. Unlimited growth opportunities across different functions like Product Management,
6. Program Management, and Account Management.
7. Comprehensive benefits post the training period, including health insurance, paid
leaves, Macbooks among many others.
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Who can apply

1. Fresh graduates/post-graduates of 2024 in fields like B.Com, BA, BBA, M.Com, MA, MBA, or similar.

2. English proficiency in both written and spoken communication is essential.

3. Those with a basic understanding of the SaaS industry.

4. Candidates with excellent communication, problem-solving, empathy, analytics, presentation, and documentation skills.

Duration: 6 months
Salary during probation: ₹12,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 5,00,000 - 6,00,000 /year

5 days a week
Number of openings

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