1. Manage Treebo s key corporate accounts
2. Develop relationships with clients and farm the existing accounts for more business opportunities
3. Build trust with a portfolio of major clients to ensure they do not turn to competition
4. Acquire a thorough understanding of key customer needs and requirements
5. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and help increase SOW and the visibility of the brand
6. Ensure the correct products and services are delivered to customers in a timely manner
7. Serve as the link of communication between key customers and internal teams
8. Route qualified opportunities to relevant stakeholders for successful closure
9. Drive central initiatives through verbal/written communications to admins
10. Coordinate with internal stakeholders to ensure delivery of the highest standards of customer experience
Qualifications required:
1. Strong communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels
2. Highly energetic Individuals who are always willing to stretch their boundaries at work
3. Target-driven folks who will not stop or settle for anything lesser than their assigned targets
4. Proficient with corporate productivity and web presentation tools
5. Good negotiation skills
6. Strong listening and presentation skills
7. Ability to multitask, prioritize, and manage time effectively
8. UG Degree in business administration or any other relevant field
1. As a customer success executive, you will play a fundamental role in achieving Treebo’s ambitious customer acquisition and revenue growth objectives.
2. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
3. The ideal candidate is someone who can build and foster strong relationships with strategic customers.
4. You will need to identify needs and requirements to promote our company’s solutions.
5. The goal is to contribute towards sustaining and growing our business to achieve the maximum share of wallets from all our customers.
6. Executives must be comfortable and fluent in both written and verbal communications through meetings/calls/emails, work closely with stakeholders and always be on the lookout for ways to increase Treebo’s share of wallets with customers.
Treebo Hotels provides a transparent online hotel booking experience to all its customers. It is India's number 1 branded budget hotel with a presence in over 80+ cities (including the metro cities of Delhi, Mumbai, Pune, Ahmedabad, Bangalore, Chennai, Hyderabad, and Kolkata) and more than 400 hotels. At Treebo Hotels, you get quality stays, affordable rates, amazing offers & flexibilities such as book-now-pay-later, instant hotel booking confirmations, 100% money-back guarantee, free cancellations, and a 24x7 available guest delight team to answer booking or travel-related queries. All these services provide our guests with the freedom to book a hotel first and plan their travel next. With no compromise on quality, every Treebo booking comes along with three promises - clean & fresh rooms, assured essentials, and 30 minutes service guarantee.
