Customer Support Associate Fresher Job (Remote)

Applications are closed for this job. Click here to browse more jobs.
Actively hiring
Customer Support Associate

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0-2 years
0-2 years experience
Apply By
25 Mar' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Work closely with our customers as well as other members of the customer support team
2. Communicate with the sales, technical, and product teams to ensure flawless execution of this support
3. Maintain superb verbal & written communication and handle a variety of tasks and projects at once
4. Execute daily customer support operations, including responding to customer queries and following up on reported issues with internal teams
5. Communicate with customers via call, real-time online chat, web tickets, and email
6. Replicate reported customer issues and provide details for the escalation

Skill(s) required

Client Relationship Effective Communication English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken)
Earn certifications in these skills

Other requirements

Must be a graduate/postgraduate (awaiting results candidates can apply)

Must be available full-time for a minimum of 1 year

Must have a laptop/PC working in good condition, power back-up, and a stable broadband connection

Salary
Duration: 6 months
Salary during probation: ₹13,000 - 20,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

15

About MyFitSoul Technologies Private Limited

MFS Solutions is a renowned company specializing in business process outsourcing (BPO). Our BPO services are designed to help businesses streamline their operations, reduce costs, and enhance overall efficiency. We take a client-centric approach, engaging closely with our clients to fully comprehend their unique requirements. This enables us to deliver customized solutions that align with their objectives.

At MFS Solutions, we offer excellent growth opportunities and exposure for individuals who are embarking on their professional careers after completing their studies. Our employees gain valuable insights into the various functions of an organization and have the opportunity to interact with colleagues across different departments. This allows them to develop a holistic understanding of how an organization operates and nurtures their professional growth.
Activity on Internshala
Hiring since February 2019
66 opportunities posted
187 candidates hired
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.