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Customer Support Executive (Chat Process) Fresher Job (Remote)

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Actively hiring

Customer Support Executive (Chat Process)

Astrotalk

Work from home

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

0-2 years

0-2 years experience

Apply By

12 Jun' 23

Posted 3 weeks ago

Fresher Job

309 applicants

About the job

Key responsibilities:

1. Engage with customers through chat and email channels, addressing their concerns, issues, and inquiries
2. Maintain a focus on customer satisfaction by effectively communicating through written channels
3. Prioritize timely resolution of customer concerns to ensure their needs are met promptly
4. Follow the established guidelines and policies
5. Participate in enhancing customer support processes and procedures to optimize customer satisfaction

Note: Freshers are preferred.

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Health Insurance

Number of openings

About Astrotalk

LinkedIn page

Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and talk to them about anything. The subject could be anything from marriage or love life to career or health.

Activity on Internshala

Hiring since January 2021

1007 opportunities posted

134 candidates hired