Customer Support Executive Fresher Job (Remote)

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Actively hiring
Customer Support Executive

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
25 Jun' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Managing a team of customer support executives and keeping them motivated
2. Maintaining good customer relationships to drive customer satisfaction
3. Acting as a single point of contact for customers to resolve any order-related issues by coordinating with internal sales and operations teams
4. Taking inbound customer leads and helping them with our offerings
5. Building good rapport and establishing long-term relationships with customers
6. Helping customers in their end-to-end order journey with us
7. Working on being the voice of the customers by having an in-depth understanding of their likes and dislikes and helping the company bring desired changes

Note: Any fresher graduate with excellent communication skills in English and Hindi can apply.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Office
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 10%

3. Other incentives: 10%

Perks

Health Insurance

Number of openings

5

About SharePal

SharePal is a rental platform for one's lifestyle needs. Be it travel, photography, entertainment, etc, one can rent all the latest products at SharePal.in. We are building an Amazon-like e-commerce platform of rentable products for 200M urban Indians. We believe experience is more valuable than ownership and that accessibility shouldn't depend on one's affordability. Own less, live more is the mantra we live by.

We operate across India, with our fulfillment centers in major cities. We have served more than 50,000 customers and helped them save a total of Rs 50 crores. Currently, we are a team of 25. Join our growing team and be part of the next big change!
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