Junior Telecaller Fresher Job (Remote)

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Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 ₹ 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
14 Jun' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Make outgoing calls to existing customers
2. Answer incoming customer calls and inquiries
3. Resolve customer complaints and provide follow-up
4. Record customer information and details of each call
5. Offer advice and information regarding products and services
6. Track customer interactions using our CRM system
7. Identify and escalate customer issues
8. Document customer interactions in our database

Additional details:

1. Are you upbeat, well-spoken, and a natural communicator? We are looking for a junior telecaller with English and Hindi language proficiency to join our team of passionate and motivated individuals at Mentorsity Private Limited
2. Our company has been part of the industry for over 10 years, providing customer service and telecalling for our clients
3. This is your chance to get a foot in the door of the telecalling industry and hone your customer service and communication skills

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken)
Salary

Annual CTC: ₹ 3,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 200000 /year

2. Variable pay: ₹ 100000 /year

Number of openings

2

About Mentorsity Private Limited

Mentorsity is a dream of an opportunistic world and nurturing ecosystem for learners using technology and human efforts to contribute to teaching excellence and enhancing learner's success by giving them a community of similar interests and ideology, where they will be free to choose their learning path without the burden of societal trends.

We, at Mentorsity, are on a bold mission of nurturing an ecosystem for personalized learning under the guidance of experienced mentors for achieving success at the end of your chosen learning path. We are acting as a bridge between young enthusiastic learners and their aspirated professional growth, and helping them to achieve the guidance of like-minded facilitators and excel in their interests through the gamified and visually attractive user interface.
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Hiring since June 2020
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