Remote Operations Specialist Job at CanadaMentors
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Operations Specialist

Work from home

Start date
Starts Immediately
3 - 4 LPA
Apply By
22 Jun' 22
Fresher Job
Fresher Job
About CanadaMentors
CanadaMentors is a close-knit team of entrepreneurs and recruiters that mentors and connects top-notch skilled tech immigrants with right-fit Canadian companies. Over the last 2 years, we have helped 50+ leading tech companies build their dream teams. CanadaMentors was co-founded by Deep an entrepreneurial growth and operations leader with 10+ years of experience in building and scaling startups. He has successfully led multiple high-performance teams in competitive markets to drive growth, experience, and operations. Deep is an alumnus of IIM Kozhikode and NSIT.
Activity on Internshala
Hiring since September 2020
30 opportunities posted
4 candidates hired
About the job
Key responsibilities:

1. Resolve customer support issues timely and deliver an amazing customer experience over email and voice calls
2. Source new leads from LinkedIn, schedule campaigns, and generate regular reporting
3. Coordinate and schedule appointments with the operations team
4. Help with data and market intelligence using online research
5. Work directly with the leadership team on the strategic initiatives
6. Work closely with the leadership team
Skill(s) required
Who can apply

1. Should have professional English communication skills (written & verbal)

2. Should have good Excel/Spreadsheet knowledge

3. Should be preferably from an engineering background

4. Should have a basic understanding of software engineering technologies, frameworks, and libraries

5. Prior experience working on data entry, ticketing platforms like Freshdesk, Zendesk, Salesforce, Linkedin Sales Navigator/Recruiter would be a big asset

6. Should be an outgoing, strong individual contributor, able to work independently without supervision, and flexible

7. Should have good listening & learning skills

8. Computer science/electronics & communication/electrical engineering, MBA candidates preferred

Duration: 3 months
Salary during probation: 20,000 - 25,000 /month
After probation:

Annual CTC: 3 - 4 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

5 days a week
Number of openings