Key responsibilities:

1. Be in charge of selecting, educating, and monitoring telesales representatives' performance and support the creation and use of successful sales tactics
2. Respond to any customer inquiries and concerns in your capacity as a telesales manager and work on establishing annual and monthly sales targets

Required:

1. You should be able to develop long-lasting relationships with customers and possess strong communication abilities
2. You must have good networking and bargaining abilities to be successful in this position
3. Also, you should be an effective leader and decision-maker
4. Your capacity to function under pressure and handle tense circumstances should be good
5. Bachelor's degree in marketing, business administration, or a closely related discipline
6. At least 1-2 years of experience working in the sales department as a telesales manager, telesales representative, telemarketing executive, or in a position comparable to these
7. Knowledge of the most recent market trends and developments
8. Outstanding presenting, communication, and negotiating abilities
9. Excellent time-management and planning abilities
10. Strong leadership qualities the capacity to multitask and deal with pressure
11. Someone with high motivation and attention to detail
12. A capacity for pressured labor
13. Microsoft Office competency
14. Capacity to work independently and cooperatively
15. Capacity to provide exceptional customer service

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