Sales Executive (Retail) Job

Key responsibilities:

A. Sales responsibilities:
1. Greet and welcome customers as they enter the store
2. Understand customer needs and offer suitable fashion advice and styling suggestions
3. Drive sales through upselling and cross-selling products
4. Ensure high levels of customer satisfaction through excellent service
5. Meet and exceed daily/weekly/monthly sales targets

B. Product & visual merchandising:
1. Maintain in-depth knowledge of current fashion trends, collections, and in-store inventory
2. Assist in setting up visual merchandising and display of new arrivals and promotional items
3. Keep store shelves, racks, and mannequins tidy and attractive at all times

C. Billing & stock management:
1. Operate the billing counter, handle cash, card transactions, and returns/exchanges
2. Track stock levels and assist in restocking merchandise as needed
3. Perform regular inventory checks and participate in stock audits

D. Customer engagement:
1. Build long-term customer relationships by maintaining a client database
2. Handle customer queries, complaints, and concerns with professionalism and care
3. Inform customers about current promotions, loyalty programs, and upcoming collections

E. Reporting & feedback:
1. Provide daily sales reports to the store manager
2. Share customer feedback and market trends to improve sales strategies

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