Sales Support Executive Fresher Job

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Sales Support Executive

CosBen

Kalyan, Bhiwandi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
26 Apr' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Manage daily activities of operational sales support and customer service
2. Work on tending to customer needs and managing all customer-facing activities and assisting the sales team with all order processing & despatch procedures
3. Work as a liaison between sales (Key account manager), technical & design, production, stores, logistics, quality, service & accounts to address all customer commitments
4. Work on creating quotes, processing orders in a timely manner, planning deliveries, processing requests for expedited delivery of rush orders, reviewing customer pending items, and ensuring absolute 100% customer satisfaction and delight
5. Work on customer interfacing to communicate deliveries, dispatch details, technical specification confirmations or deviations & getting the required approvals, resolving issues & complaints, and regeneration of business
6. Work on being responsible for timely updates & communication with customers over email
7. Work on multi-tasking and handling queries over the phone, and email and update the details in the ERP system as per the defined processes and another operational requirement (This ensures timely accurate updates to the sales team)
8. Develop a rapport & build relationships with the customer's procurement, stores/inventory, quality team, and other stakeholders to ensure the regeneration of business
9. Work on intuitively requesting customer service feedback from the customers and suggest process changes and/or additions to improve service delivery statistics and customer experience
10. Report to the sales support & customer service manager

Skill(s) required

Marketing Sales

Who can apply

1. Those who are from or open to relocate to Kalyan, Bhiwandi and neighboring cities

Salary
Duration: 6 months
Salary during probation: ₹13,000 - 20,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Health Insurance

Number of openings

2

About CosBen

Our name & logo CosBen aptly signifies higher benefits at lower costs. In other words, we are committed to offering global quality at a local price. We offer erection & commissioning services if required, and support with special technical sessions for OEMs and end-users to address all the issues jointly for better performance of the product. CosBen deals in bulk powder material handling equipment such as conveying & feeding equipment, filtering systems, valves & actuators, aeration systems for fluidization, pressure control equipment, and vibratory equipment.
Activity on Internshala
Hiring since February 2021
13 opportunities posted
1 candidate hired
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