Senior Business Development Associate Job

Key responsibilities:

1. Manage conversations with students and parents through inbound and outbound
processes and create awareness about iDreamCareer and its offerings
2. Complete the allocated quota of calls per day and follow the proper lead life cycle (origin to closure)
3. Lead management in the CRM and take appropriate actions for follow-up leading to closure as per the process defined
4. Identify the requirements of the customer and suggest the appropriate product relevant to their needs
5. Be a team player, coach, and leader at once and be open to learning and sharing your knowledge
6. Achieve the monthly target allocated
7. Achieve the score for call quality parameters consistently and keep improving them

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