1. Develop and implement strategic plans to achieve business objectives, including setting sales targets, identifying new business opportunities, and expanding the agency's services
2. Ensure high-quality service to clients, including managing customer relationships, addressing customer complaints, and ensuring customer satisfaction
3. Oversee the agency's financial performance, including managing budgets, monitoring expenses, and analyzing financial data
4. Manage the overall performance of the agency, including setting performance metrics, monitoring employee performance, and ensuring the agency meets its goals
5. Build and maintain relationships with travel partners, including airlines, hotels, and tour operators
6. Stay up-to-date with industry trends and developments, including changes to regulations, travel trends, and emerging technologies
7. Identify areas for improvement and implement process improvements to increase efficiency and effectiveness
8. Hire, train, and manage staff, including setting performance expectations and goals, providing feedback and coaching, and conducting performance evaluations
9. Research, book, and manage travel arrangements for clients including flights, hotels, rental cars, and other travel-related services
10. Maintain accurate records of all travel bookings and related information
11. Resolve any issues or problems related to travel bookings, such as cancellations, delays, or changes in the itinerary
12. Assist in invoicing and other billing activities
Requirements:
1. Bachelor's degree/Diploma in business, hospitality, or a related field
2. At least 1-2 years of experience in the travel industry
3. Excellent leadership and communication skills
4. Strong analytical and problem-solving skills
5. Knowledge of travel industry trends, regulations, and emerging technologies
6. Strong customer service skills and the ability to build and maintain relationships with clients and travel partners
7. Candidates with prior travel/hospitality experience preferred
1. Job Title: Senior Executive, Travel Bookings
2. Location: New Delhi
3. We are seeking an experienced senior executive for our travel agency to oversee and manage the day-to-day operations of the agency.
4. The ideal candidate will be responsible for the development and implementation of strategic plans to achieve business objectives, ensuring high-quality service to clients, and managing the overall performance of the agency.
Number of openings
1
About Travel Saarthi
Travel Saarthi is a new-age travel booking firm based in the capital, New Delhi. Typically owned and run by a young entrepreneur, who's also a travel freak, holding an experience of good 8 years in the travel industry, Mr. Parth Mehta. With a vision of making travel accessible to and affordable by all, we curate and design each travel package & itinerary with all our hearts to make the experience one of a kind for all our clients. We hold a customer-centric approach and at the same time value our employees for they are the essence of our young startup and we aim to grow together & build a pioneer on pillars of trust, integrity, and wanderlust!
