Student Onboarding Advisor Fresher Job

Key responsibilities:

1. Manage conversations with students and parents through inbound and outbound processes, and create awareness about iDreamCareer and its offerings
2. Complete the allocated quota of calls per day and follow the proper lead life cycle from origin to closure
3. Manage leads in the CRM and take appropriate actions for follow-up, leading to closure as per the defined process
4. Identify customer requirements and suggest the appropriate product that is relevant to their needs
5. Act as a team player, coach, and leader simultaneously, and be open to learning and sharing knowledge
6. Achieve the allocated target month-on-month
7. Consistently achieve the score for call quality parameters and continuously improve them
8. Effectively manage 100-150 student/parent calls per day

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