Tech Support Fresher Job

Applications are closed for this job. Click here to browse more jobs.
Tech Support

Neokred Technologies Private Limited

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
24 Dec' 22
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Act as the initial point of contact for all related concerns from clients
2. Address technical issues and coordinate between the clients and our quality analysis team
3. Take ownership of customer issues reported and see problems through to resolution
5. Provide prompt and accurate feedback to customers
6. Prioritize and manage several open issues at one time responsibly

Requirements:

1. Candidates with any bachelors degree
2. Prior experience in technical support for about 6 months to 1 year (required)
3. Excellent problem-solving and communication skills
4. Ability to diagnose and troubleshoot basic technical issues
5. Familiarity with remote desktop applications and help desk software
6. Proficiency in MS Office
7. Ability to prioritize and manage several milestones and projects efficiently

Additional information:

At Neokred, we have integrated with the best corporate reward programs to help monetize every employee's spending. Our platform simplifies expense disbursements and improves organizational productivity. We also constantly work on breakthrough banking products. We are looking for the role of technical support, who possesses strong interpersonal skills in addition to technical expertise. You are responsible for troubleshooting software problems, you will use email and chat applications to resolve the clients' queries. The technical support team should talk to customers directly and maintain or create written documentation.

Skill(s) required

Client Relationship MS-Excel MS-Office
Earn certifications in these skills
Salary
Duration: 6 months
Salary during probation: ₹20,000 - 25,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

5 days a week

Number of openings

3

About Neokred Technologies Private Limited

Neokred Technologies is in the business of offering banking as a service and a highly dynamic neo banking service which makes it display as a tech partner for financial & nonfinancial institutions and corporate clients for the issuance of prepaid cards, digital wallets, credit facilities, and various new-gen fin-tech payment innovations.

Neokred is a FinTech company based in Bangalore and an ISO 9001 | 27001 & 20000-1 and PCIDSS certified firm in Information and Data security. The company builds ConsumerTech for Financial Infrastructure stack to provide curated versions of embedded banking in the payment ecosystem. We've created a platform which enables Corporates, Banks, FinTechs, Retail Companies, and Start-ups to launch their own banking services or financial products, such as issuance of co-branded cards, facilitating lending, and virtual bank accounts and KYC for their customers or employees with the help of low code plug and play technology stack.
Activity on Internshala
Hiring since November 2022
6 opportunities posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.