Technical Support Associate Job in Bangalore at IoTReady
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Actively hiring

Technical Support Associate

IoTReady

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 4,20,000 ₹ 3,00,000 - 4,20,000 /year
Experience
0-2 years
0-2 years experience
Apply By
23 Oct' 23
Posted 3 weeks ago
Job
About IoTReady
IoTReady helps businesses adopt IoT in their products and processes. We believe that becoming IoT-enabled for a business is a 3 step journey of digitizing the workforce - both, factory staff and office staff, building smart, sensor-enabled, and app-integrated products for customer experience. We help businesses start from wherever they are on this journey and help them implement one step at a time.

Founded by a team with 30 patents, over 50 products, and one of the world's first M2M communications protocols, IoTReady is a great place for one to build cool new stuff and expand one's horizons. IoTReady's clients include some of the most well-known brands across 4 continents.
Activity on Internshala
Hiring since July 2021
36 opportunities posted
28 candidates hired
About the job
Key responsibilities:

1. Provide technical support to customers and clients regarding our electronics products and solutions
2. Assist in the installation, configuration, and maintenance of electronic systems
3. Diagnose and troubleshoot hardware and software issues to resolution
4. Collaborate with the engineering team to identify and resolve technical problems.
5. Conduct product demonstrations and training sessions for customers
6. Document and maintain detailed records of customer interactions and technical issues
7. Contribute to the development of technical support documentation and knowledge base
Skill(s) required
Effective Communication Embedded Systems English Proficiency (Spoken) English Proficiency (Written) Internet of Things (IoT) MS-Excel
Who can apply

1. B.Sc in Electronics

Salary
Duration: 1 month
Salary during probation: ₹25,000 - 35,000 /month
After probation:

Annual CTC: ₹ 3,00,000 - 4,20,000 /year

Perks
Informal dress code Health Insurance
Number of openings
2

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