Technical Support Executive Fresher Job

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Technical Support Executive

SkoolBeep

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 3,50,000 ₹ 3,00,000 - 3,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
14 Jul' 22
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Work closely with customers to resolve their issues or provide a suitable workaround within a specific time period
2. Ensure to escalate issues as needed for documentation & resolution
3. Handle customer complaints and interact with them to provide appropriate solutions
4. Identify customer's needs & the root cause of every issue and provide solutions & alternatives

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-PowerPoint MS-Word
Earn certifications in these skills

Other requirements

Should have the ability to multi-task, analyze, troubleshoot, and resolve problems effectively under pressure

Should have excellent verbal and written communication skills

Should have the ability to work effectively in a team environment

Languages preference - Kannada & Hindi

Salary
Duration: 6 months
Salary during probation: ₹12,500 - 17,500 /month
After probation:

Annual CTC: ₹ 3,00,000 - 3,50,000 /year

Annual CTC breakup:

1. Fixed component: 85%

2. Variable component: 15%

Number of openings

4

About SkoolBeep

Our flagship product 'SkoolBeep' is a parent-school communication platform, which has been adopted by more than 600+ educational institutions.
Activity on Internshala
Hiring since March 2022
5 opportunities posted
1 candidate hired
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