Must be social, analytical, possess an aptitude for learning and updating, and able to communicate clearly and effectively
Have a computer science or equivalent bachelor's degree
Should have experience in working for SaaS products as part of technical support
Should have the previous experience of 0-3 years working in the technical support team
Have the ability to self-learn
Highly organized and able to multi-task
Self-driven and proactive nature
Excellent communication and interpersonal skills
Preferably can speak multiple languages
Demonstrate leadership qualities
High computer literacy and ability to learn new software
Knowledge of technical support processes
Patient and active listener
Annual CTC: ₹ 3,00,000 - 3,20,000 /year
Annual CTC breakup:
1. Fixed component: 90%
2. Variable component: 10%
OR