1. Identifying hardware and software solutions
2. Troubleshooting technical issues
3. Diagnosing and repairing faults
4. Resolving network issues
5. Speaking to customers to quickly get to the root of their problems
6. Providing timely and accurate customer feedback
7. Talking customers through a series of actions to resolve a problem
8. Following up with clients to ensure the problem is resolved
9. Supporting the roll-out of new applications
10. Providing support in the form of procedural documentation
11. Testing and evaluating new technologies
Pre-Requisites:
1. Excellent verbal and written (English) communication skills
2. Ability to quickly grasp technical concepts
3. It is mandatory to have prior experience of a minimum of six months in Technology sales.
4. A track record of meeting and exceeding targets
5. Solution-driven approach
6. Having B. Tech in mechanical
Headquartered in Delhi, Clay Business Group has established a strong pan-India presence with offices in major metro cities, and over 100 points of contact. In addition, it has international operations in the USA, UK, Japan, and South Korea. In the year 2000, Clay started its operations by offering international mobility solutions to small, mid, and large corporate houses. With innovative and customized solutions, it became one of the preferred telecom partners of 350 out of Fortune 500 companies.
Over the span of 17 years, Clay has not only become a recognized international telecom partner for large corporates, but has also forayed into diverse verticals such as IT services, digital marketing, website/mobile app development, HR consulting, training & development, hospitality, and so forth.
