Telecaller Job in Chennai at Uyarchi Solutions
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Chennai

Start date
Starts Immediately
CTC
2 - 2.1 LPA
Apply By
12 Oct' 22
Posted 3 weeks ago
Fresher Job
About Uyarchi Solutions
Uyarchi Solutions was incorporated with the mission of facilitating the Agri community by directly connecting them to businesses and constructing sustainable supply chain management. Our startup provides solutions to warehouses and enterprise clients with a plan to expand across the food production supply chain.

Using cutting-edge technologies, big data analytics, artificial intelligence, geo-tagging & satellite monitoring, Uyarchi would revolutionize the agri-ecosystem and plans are anvils to have a retail presence by operating retail stores, mobile stores on trucks, as well as e-commerce. Our tech solution shall provide e-auction and sales facilitation services for the agri-commodities brought in by any registered seller and we shall arrange buyers by facilitating marketing campaigns on various electronic and traditional platforms. Being an ISO-certified company, Uyarchi follows stringent processes to ensure the smooth functioning of the systems.
Activity on Internshala
Hiring since October 2022
9 opportunities posted
About the job
Key responsibilities:

1. Handle issues & queries from the customers
2. Compile reports on overall customer satisfaction
3. Take ownership of queries and proactively follow through to resolution
4. Maintain knowledge of all existing and upcoming products of the company
5. Handle inbound/outbound calls
6. Adhere to targets given by the management

Candidate Description

1. Candidate with excellent English/Tamil communication skills
2. Additional language communication is a plus (Hindi/Telugu/Malayalam)
3. Strong customer service background and positive attitude
4. Minimum of 6 months of continuous BPO experience is mandatory
5. Highly self-motivated, willing to learn, and quick adaptation to new processes within a lesser time frame
6. Good understanding of the current market position of the product to which the customer support service is provided
7. Experience in process training is a definite plus
8. Experience in handling a team is desirable
9. Experience in using any latest CRM software and technical support of the CRM will be a huge plus
Skill(s) required
MS-Excel Tamil Proficiency (Spoken)
Salary

Annual CTC: 2 - 2.1 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Perks
Free snacks & beverages
Number of openings
10

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