We are looking for a talented and enthusiastic telecaller with excellent language, communication, and computing skills to join our team. You should have excellent English and Hindi proficiency, both spoken and written, and be highly proficient in MS Excel. In this role, you will play an integral part in ensuring that our customers have a great experience with us.
Key responsibilities:
1. Contacting existing and prospective customers to inform them about Vehicle Care services
2. Assisting customers in applying for services and resolving any issues they may have
3. Acquiring complete and accurate customer data to ensure efficient service delivery
4. Documenting customer interactions in detail
5. Keeping abreast of the Vehicle Care services and any upcoming changes
6. Analyzing customer inquiries and complaints to identify underlying trends and opportunities for improvement
7. Generating reports on customer interactions and presenting them to senior management
8. Adhering to company policies and procedures to ensure effective customer service delivery
You should be energetic, organized, and have a customer-focused attitude. The successful candidate can look forward to working with a dynamic and fast-growing team. Come be a part of our journey and watch your career take off!
Annual CTC: ₹ 2,50,000 - 3,00,000 /year
Vehicle Care is not just another lead generation platform but a brainchild of pioneers from the industry to provide transparent & quality end-to-end car services at the cost of affordability. Expertise runs in the veins of the mechanics working at Vehicle Care. Working on the OEM standards, we are focused to provide genuine parts at a fair price. With upfront pricing, we are trying to standardize the price to make it affordable for you. To provide a hassle-free experience, we introduced a pick & drop facility at your doorstep at the scheduled time.
