Customer Service/Customer Support Internship

Selected intern's day-to-day responsibilities include:

1. Excel in data entry tasks with precision and accuracy
2. Provide prompt and professional Level 1 support to customers
3. Foster collaborative relationships with internal teams for seamless customer support
4. Execute data entry and support tasks following established procedures and protocols
5. Ensure confidentiality and integrity of customer data
6. Troubleshoot basic technical issues reported by customers and provide timely resolutions
7. Escalate complex issues to senior support staff when necessary
8. Contribute to the improvement of support processes and procedures

Requirements:

1. Any graduate
2. Freshers or individuals with 6 months of experience
3. Proficiency in English, Kannada, and Hindi (spoken)

Skills:

1. Proficient in MS Excel, MS Word, and Google Chrome
2. Excellent active listening and instruction execution skills
3. Ability to learn and adapt quickly

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