Order Fulfillment And Processing Internship

Selected intern's day-to-day responsibilities include:

1. Order Processing: Receive and process incoming orders from various sales channels (website, marketplace platforms, etc.)
2. Inventory Management: Monitor inventory levels, update stock records, and coordinate restocking efforts as needed
3. Quality Control: Ensure accuracy in picking, packing, and labeling orders to maintain high customer satisfaction
4. Shipping Coordination: Coordinate with shipping carriers to arrange timely pickup or drop-off of packages and generate shipping labels
5. Customer Support: Address customer inquiries related to order status, shipping updates, and product information
6. Data Entry and Reporting: Maintain accurate records of order fulfillment activities and generate reports on key metrics such as order volume, shipping costs, and fulfillment efficiency
7. Process Improvement: Identify opportunities to streamline order fulfillment processes, improve efficiency, and enhance the overall customer experience
8. Collaboration: Work closely with other team members, such as customer service representatives and warehouse staff, to ensure seamless order fulfillment operations
9. Adaptability: Be ready to assist in other operational tasks or projects as needed, contributing to the overall success of the e-commerce business

2