1. Learning Linways products and staying up-to-date with its latest features
2. Product testing
3. Informing our customers about new features, and providing training
4. Identifying and assessing our customers needs to achieve satisfaction
5. Building sustainable relationships of trust through open and interactive communication
6. Providing accurate, valid, and complete information to users and configure Linways products
7. Handling complaints, providing appropriate solutions, and alternatives within the time limits, and following up on them to ensure customer satisfaction
Requirements:
1. Problem-solving ability
2. Excellent communication, writing, and presentation skills
3. Should be excited to help customers
4. Strong phone contact handling skills and active listening
5. Customer orientation and ability to adapt/respond to different types of characters with the appropriate attitude
Linways is a fully hosted cost-effective and innovative learning management system that provides centralized and automated administration. It is a non-conventional method that supports collaborative learning, creating and delivering learning materials, generating reports, student notifications, etc.
Linways hosts a fully automated decision-making system that helps facilitate the effective delivery of organizational goals. It displays evaluated data through various graphical representations and creates transparency in the achievement of organizational goals.
Linways provides an effective solution for the dissemination of information and course materials. It also supports various interactive media like document sharing, video representation, file sharing, searching, digital library services, etc.
