Client Servicing Work From Home Internship

Selected intern's day-to-day responsibilities include:

Client Communication:
Respond promptly to customer inquiries via email, chat. Review and manage all client communications, inquiries, and orders to ensure high-quality service delivery.

Relationship Management:
Maintain and strengthen existing customer relationships to ensure ongoing satisfaction and retention. Liaise effectively with overseas customers to accommodate their requirements and time zones.

Project Coordination:
Collaborate with contracted artists and internal teams to ensure projects are completed accurately and on schedule.

Quality Assurance:
Conduct thorough quality control and proofing of all completed projects before submission to clients for approval.

Team Collaboration:
Work closely with the chat support team and the outbound call team to streamline client interactions and enhance service delivery
Foster a collaborative environment to facilitate seamless communication and efficient workflow within the team.

Reporting and Analysis:
Compile and analyze monthly sales reports to track performance and identify improvement opportunities. Provide insights and recommendations to senior management based on report findings.

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