As a Customer Service/Customer Support intern at AI Certs, you will play a crucial role in ensuring our customers receive top-notch support and assistance. Your English proficiency, both spoken and written, will be essential in communicating effectively with our clients. Your familiarity with MS-Excel and MS-Office will also come in handy as you assist in maintaining customer records and providing data analysis.
Key Responsibilities:
1. Responding to customer inquiries and providing timely and accurate information
2. Assisting customers with technical issues and troubleshooting software problems
3. Maintaining customer records and updating databases with relevant information
4. Collaborating with the sales team to ensure customer satisfaction and retention
5. Conducting customer satisfaction surveys and analyzing feedback for improvement
6. Assisting in the development of customer support materials and resources
7. Providing administrative support to the customer service team as needed.
If you are a proactive and detail-oriented individual with a passion for customer service and technology, we would love to have you on board as part of our team at AI Certs. Join us in revolutionizing the world of artificial intelligence certification and providing unparalleled support to our valued customers. Apply now and be a part of our exciting journey!
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 17th May'24 and 21st Jun'24
3. are available for duration of 6 months
4. have relevant skills and interests
At AI Certs, our mission is to certify and empower 1 billion individuals with premier AI and Blockchain certifications. Join us in our mission to shape the AI and Blockchain industry!
