Etech Global Services

About Etech Global Services

Etech Global Services is a servant-leader organization committed to making a remarkable difference for each other, our customers, and within our communities. E-Tech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back-office support, and software development. Our current partnerships with more than 47 companies include managing upwards of 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations per year. Etech's company partnerships have benefited from our proven track record of creating improved customer experiences, enhanced customer satisfaction and advocacy, increased conversion rates, higher net promoter scores, and stronger customer relationships.