Olik

About Olik

Olik is an enterprise SaaS platform that helps retailers digitize their operations. Our three main service offerings are: 1. Appointment booking at a retail outlet or home appointment: This solution allows the consumer to pre-register and avoid long queues and ensure social distancing at retail stores for all their shopping needs. Alternatively, they can also book a home appointment. 2. Workshop management and efficiency improvement: This solution allows sending proactive communications to customers during different stages of the servicing journey, dynamic allocation of technicians in the back end along an analytics dashboard that helps in the overall efficiency improvement. 3. Repair hub: Digitisation of repairs/alteration process where the consumer gets proactive notifications at different stages supported with the analytics dashboard.