Unlax Consumer Solutions Private Limited

About Unlax Consumer Solutions Private Limited

Our solutions help businesses manage customer expectations across the product/service lifecycle right from initiation with the business till the end of the after-market lifecycle through the application of design thinking principles. Chatbot: Voice and text-compatible, hybrid (Live + AI), Multiple context switching, Omnichannel, recovery based mechanisms. IVR based speech bots: Replacement to the traditional menu-driven IVR systems on call. Email based responder bots: Automate email support with resolutions handed without manual intervention. Customer service agent support bots: assist agents with prompts and queues during customer conversations over chat & calls.