Yanthura

About Yanthura

Yanthura is a SaaS-based application aligned to synchronize conversational AI and automation to create consistent positive and personalized experiences to upscale customer satisfaction, retain and engage quality agents, and lower operational costs. It is AI-enabled technology. Our application recognizes the text from speech, decodes the sentiment, and deciphers call quality covering all major KPIs relevant to contact centers. It enables contact centers to explore the latest innovations in conversational AI, transform the customer service experience, and enhance every customer interaction.