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Customer Success Executive - Operations Fresher Job

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Customer Success Executive - Operations

Zell Education

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 3,10,000 ₹ 3,00,000 - 3,10,000 /year

Experience

0-2 years

0-2 years experience

Apply By

2 Oct' 21

Posted 3 weeks ago

Fresher Job

332 applicants

About the job

Key responsibilities:

1. Immaculate operational planning and coordination
2. Coordinate with the faculty, students, and academic teams for effective training operations
3. Work on ensuring due fees receivable from students
4. Work on ensuring the overall user and learning experience is of high quality
5. Adhere to the reports and operational timelines
6. Take into account up-selling and cross-selling

Skill(s) required

Client Relationship MS-Excel MS-Office MS-PowerPoint MS-Word

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Learn Digital Marketing

Learn Business Analytics

Other requirements

Have a system and process-driven bent of mind

Deadline-driven and have a day-to-day work approach

Strong relationship management at the student level

Ability to leverage relationships to upsell and cross-sell

Have certification in Six Sigma or any process certification

Any course graduate shall apply

Salary

Annual CTC: ₹ 3,00,000 - 3,10,000 /year

Annual CTC breakup:

1. Fixed component: 85%

2. Variable component: 15%

Perks

Informal dress code 5 days a week

Number of openings

About Zell Education

Website

Zell Education is an education initiative set up to act as a facilitation center for the association of chartered certified accountants (ACCA) & professional qualifications with its registered office situated in Mumbai, India.

Activity on Internshala

Hiring since June 2016

64 opportunities posted

3 candidates hired