Operations Manager Job in Multiple locations at Lattu Media Private Limited
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Delhi, Pune, Bangalore, Hyderabad, Mumbai

Start date
Starts Immediately
4 - 7 LPA
Apply By
21 Nov' 20
The hiring for this job will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
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About Lattu Media Private Limited
Lattukids is an ed-tech startup focused on changing the way children learn when they are in their early years. We are building a technology platform that helps children learn the English language, mathematics, emotional skills, and critical thinking skills while they are having fun watching entertaining videos by using the principles of contextual and adaptive learning. Our mission is to provide parents with safe video content to be consumed by kids in a very productive way and at the same time engaging parents with the learning progress of their kid unlike any other solutions in the market.
About the job
Key responsibilities:

1. Assist the founders in planning, organizing, and coordinating functions relating to the operation of parents, internal sales teams, and teachers
2. Set processes with the sales teams to drive sales targets on a weekly and monthly basis
3. Manage CRM on a day to day basis and drive sanctity of data within the tool and with teams to ensure compliance
4. Roll out sales incentives & teacher incentives aligned to weekly and monthly goal KPIs
5. Drive what, how, and when questions of communication to parents and teachers
6. Drive NPS scores and structure process flows to ensure high customer satisfaction
7. Ensure the use of appropriate communication channels for reaching out to parents and teachers and drive deep engagement and alignment with business goals
8. Provide recommendations and suggestions for improvements in aspects relating to increased performance in various assigned areas
9. Structure and manage processes around teacher selection, quality, and supply to meet the demand of live classes
Skill(s) required
MS-Word MS-PowerPoint MS-Excel
Learn these skills on Internshala Trainings

CTC: 4 - 7 LPA (All fixed)

Informal dress code
Number of openings

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