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Administration Support & MIS Operations Internship in Gurgaon at Mahindra Comviva

Administration Support & MIS Operations

Mahindra Comviva


Start Date Duration Stipend Posted On Apply By
6 Months 25000 /Month 20 Mar'20 18 Apr'20
Full time
About Mahindra Comviva (http://www.mahindracomviva.com/):
We are a leading global mobile solutions provider catering to the business of tomorrows. We are a subsidiary of Tech Mahindra and a part of the $19 billion Mahindra Group. Our solutions are deployed by over 130+ mobile service providers and financial institutions in over 95 countries and enrich the lives of over 2 billion people to deliver a better future. We have seen double-digit growth in the last 3 years. We enable service providers to enhance customer experience, rationalize costs, and accelerate revenue growth.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Handling end to end tracking of ombudsman complaints
2. Acknowledging the complainant, tracking cases as per the SLA, and following up with internal stakeholders for closure
3. Acknowledging the complainant, tracking cases as per the SLA, and following up with internal stakeholders for closure
4. Assisting IBG head in daily administrative support which also includes travel and logistics during travel time
5. Managing analytics and presentation of corporate ombudsman cases on a fortnightly basis
6. Handling end to end tracking of the data protection complaints tracker
7. Handling SPROC system to ensure timely payment to the vendor
8. Learning and working on goals/knowledge enhancement via Tech Mahindra learning schedules
9. Ensuring monthly emailers on ombudsman awareness are sent across
10. Working on internal audit function coordination (including planning of audit visits and scheduling meetings) at least one week before date of visit
11. Updating server on EY audit papers, dashboards, and reports on a real-time basis
# of Internships available: 1
Skill(s) required: MS-Office
Who can apply:
Only those candidates can apply who:
  1. are available for full time (in-office) internship
  2. can start the internship between 11th Mar'20 and 10th Apr'20
  3. are available for duration of 6 months
  4. have relevant skills and interests
Other requirements:
  1. Must have knowledge of MS Excel, MS Word, and MS PowerPoint
Certificate, 5 days a week.

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