Are you passionate about providing excellent customer service and eager to kickstart your career in the automotive industry? Join us at GoMechanic as a Client Servicing intern! As part of our dynamic team, you will have the opportunity to interact with customers, handle inquiries, and ensure client satisfaction. Your proficiency in American English, both spoken and written, will be key in delivering top-notch service. As a Client Servicing intern, your responsibilities will include:
1. Communicating with clients via phone, email, and in-person to address their needs and concerns.
2. Assisting in resolving customer complaints and issues in a timely and efficient manner.
3. Coordinating with the operations team to ensure timely delivery of services.
4. Maintaining accurate records of client interactions and transactions.
5. Providing product and service information to clients.
6. Collaborating with the marketing team to promote customer loyalty and retention.
7. Assisting in organizing and participating in client events and promotions.
If you are a proactive and customer-focused individual looking to gain valuable experience in client servicing, we want to hear from you! Apply now to be a part of the GoMechanic family.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 17th Jul'24 and 21st Aug'24
3. are available for duration of 3 months
4. have relevant skills and interests
GoMechanic is a new-age start-up aiming to disrupt the automobile servicing market in India through technical support and operational excellence. The founders are IIM-A graduates with experience in senior positions in consultancies and start-ups.
