Client Success Intern

Applications are closed for this internship. Click here to browse more internships.
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 5,000-10,000 /month
APPLY BY
11 Dec' 23
Posted 3 weeks ago
Internship with job offer
16 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Ensuring a smooth and successful onboarding process for new clients
2. Building and maintaining strong relationships with clients by understanding their needs, goals, and challenges
3. Identifying the specific needs and objectives of each client
4. Managing and overseeing client accounts, ensuring they are utilizing the product or service effectively
5. Identifying opportunities for upselling or cross-selling additional products or services to existing clients
6. Focusing on client retention by proactively preventing churn and developing strategies to keep clients engaged
7. Addressing client inquiries, concerns, or issues in a timely and effective manner

Requirements:

1. Possesses strong verbal and written communication skills, with the ability to engage and persuade customers over the phone and through written correspondence
2. High sense of ownership towards task completion and achievement of goals
3. Ability to work independently in a fast-paced demanding work environment

Skill(s) required

Effective Communication Marketing Sales

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 29th Nov'23 and 3rd Jan'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code Job offer

Number of openings

3

About ODN Digital Services Private Limited

ODN builds innovative content solutions for the world of e-commerce. Our 'all-in-one' content creation expertise is used by hundreds of websites and brands around the world to build millions of pro-quality articles' content every month. We started at the beginning of 2016 by managing shoots, cataloging, and marketing graphics of the designer-wear portal 'Exclusively.com'. It was the first time by a content company in India to weave a whole published content activity in one line of communication. In 2017, we served over 100 clients and till now we have delivered over 1 million catalogs and over 0.5 million edited images. We are one of the very few Myntra.com (biggest name in fashion e-com in India) approved studios in the country today. Besides, our key clients include names like Flipkart, TataCliq, Fossil, Pantaloons, Next, Lacoste, Satyapaul, and many more.
Activity on Internshala
Hiring since September 2020
60 opportunities posted
4 candidates hired
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