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Client Success Internship

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Client Success

IKOKAS Technologies Private Limited

Gurgaon

Start Date

Starts immediatelyImmediately

Duration

6 Months

Stipend

₹ 10,000 /month

APPLY BY

11 Apr' 24

2 applicants

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist in maintaining regular communication with clients to ensure satisfaction and address any concerns or inquiries promptly
2. Collaborate with the client success team to develop strategies for enhancing client satisfaction and retention
3. Support the implementation of client success initiatives, including onboarding new clients and organizing client meetings/events
4. Assist in vendor empanelment processes, including gathering the necessary documentation, conducting vendor assessments, and maintaining vendor records
5. Assist in resolving client issues and escalations effectively and promptly
6. Work closely with cross-functional teams such as sales, marketing, design, and development to ensure a seamless client experience
7. Participate in meetings and brainstorming sessions to generate innovative ideas for improving client success processes

Skill(s) required

Effective Communication MS-Excel

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 27th Mar'24 and 1st May'24

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Currently enrolled in a bachelor's or master's degree program in business administration, marketing, communications, or a related field

2. Strong verbal and written communication skills, with the ability to interact professionally with clients and internal stakeholders

3. Excellent organizational and time management abilities, with a keen attention to detail

4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus

5. Ability to work independently as well as collaboratively in a fast-paced environment

6. Eagerness to learn and adapt to new challenges, with a proactive and positive attitude

7. Prior internship or work experience in customer service, client management, or a related field is advantageous but not required

Perks

Certificate Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

About IKOKAS Technologies Private Limited

IKOKAS Technologies Private Limited is a data-driven digital agency helping brands increase their revenue through reverse-engineering by shaping and connecting all the dots like content, designing, development, marketing, and optimization to help you be number one. Our expertise is in rendering well-researched and unique end-to-end solutions that often take the shape of but are not limited to apps, website design & development, digital & social media marketing, branding, and designing. We follow industry-standard methodologies in our projects with integrated processes for periodic client reviews.

Our clients span the spectrum across industries and scales, from large insurance companies to small retail firms. We work with flexibility across all domains. Our design philosophy is to be user-centric, simple, and elegant. We focus on delivering a seamless user experience to embody our belief that technology can and should be an extension of the self.

Activity on Internshala

Hiring since November 2019

83 opportunities posted

2 candidates hired