Client Support And Success work from home job/internship at Intesome
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Client Support And Success
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
12000-15000 /month
Apply By
23 Oct' 21
Internship
Internship
About Intesome
Intesome develops and invests in platforms that help talented people succeed by leveraging the power of the internet and digital creation technologies. Our platforms are used by more than 3000 businesses in 80 countries.
Activity on Internshala
Hiring since August 2021
74 opportunities posted
1 candidate hired
About the work from home job/internship
Selected intern's day-to-day responsibilities include:

1. Tracking customer experiences across online and offline channels, devices, and touchpoints
2. Collaborating with the production, marketing, and sales teams to enhance customer services and brand awareness
3. Aligning customer experience strategies with marketing initiatives as well as informing customers about new product features and functionalities over chat and email
4. Identifying customer needs and taking proactive steps to maintain positive experiences over chat and email
5. Responding to customer queries in a timely and effective manner, via phone, email, or chat applications
6. Analyzing customer feedback on product ranges and new releases, as well as preparing reports
7. Documenting processes and logging technical issues, as well as customer compliments and complaints
8. Working with clients from over 78 countries to help them create videos remotely with an awesome client experience & support
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written)
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 8th Oct'21 and 12th Nov'21

3. are available for duration of 6 months

4. have relevant skills and interests

Perks
Certificate
Number of openings
8

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