We are seeking a community intern to join our team and assist in creating an engaging and supportive environment for our users. The ideal candidate will be passionate about communication, possess excellent content creation skills, and have a keen interest in enhancing user experience.
1. Assisting in the creation and updating of communications content for our platform, including user guides, FAQs, release updates, and other support documentation
2. Collaborating with our internal team to ensure consistency and accuracy of communications across various channels
3. Managing and updating our Help Center, including creating and organizing content, addressing user inquiries, and troubleshooting issues
4. Supporting community engagement initiatives with the community team
5. Contributing ideas for improving user experience and enhancing support resources
Skill(s) required
Content WritingDigital AdvertisingDigital MarketingSocial Media MarketingVideo EditingVideo Making
1. are available for full time (in-office) internship
2. can start the internship between 3rd Jul'24 and 7th Aug'24
3. are available for duration of 6 months
4. are from or open to relocate to Delhi and neighboring cities
5. have relevant skills and interests
Other requirements
1. Strong written and verbal communication skills
2. Exceptional in creating video and written content
3. Detail-oriented with a commitment to accuracy and quality
4. Ability to work collaboratively in a fast-paced environment
5. Proficiency in organizing and managing information effectively
6. Pursuing or possess a degree in Mass Media, Mass Communications, or related field (though skills matter most in this role over educational background)
7. Experience in content creation or community management is advantageous
ECHO India is a non-profit trust that was founded in 2008 with a mission to promote equity in healthcare, education, and other sustainable development goals. The organization achieves this goal by providing capacity-building programs for healthcare professionals, educators, and community workers. The 'Hub and Spoke' model of learning involves a team of experts serving as the hub, mentoring and training the spokes, who are a cohort of learners. This approach is facilitated through a cutting-edge digital infrastructure that enables scalable and sustainable capacity building cost-effectively. ECHO India aims to impact the lives of 400 million people in India by the end of 2025. To achieve this goal, in collaboration with our partners, we have launched over 250 hubs and implemented 800 capacity-building programs that cover more than 30 disease areas.