1. Collaborating with developers, designers, product managers, marketers, and SMEs, to obtain an in-depth understanding of the product and the documentation requirements.
2. Determining the needs of end-users of technical documentation and creating feature guides, FAQs, onboarding guides, help documentation, troubleshooting guides, training manuals, release notes, and other documentation.
3. Creating flyers, brochures, newsletters, presentations, infographics, and guides to present the benefits of Zycus' products for visual learners.
4. Designing and developing product explanation videos and other engaging content to impart product knowledge to various stakeholders.
5. Auditing and updating the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues, and other internal developments.
6. Work on SharePoint to create and maintain the internal Knowledge Repository.
Skill(s) required
Content MarketingContent WritingCreative WritingEnglish Proficiency (Written)ProofreadingSharePointVideo Making
1. are available for full time (in-office) internship
2. can start the internship between 28th Mar'24 and 2nd May'24
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Advanced written and spoken English.
2. Experience in technical content writing for SaaS products is preferred.
3. Exposure to technical writing, video creation, and editing, as well as the ability to adopt a professional style, tone, and voice in various types of content.
4. Experience with SharePoint.
5. Flair with visually appealing content creation.
Perks
Letter of recommendation Flexible work hours Informal dress code
Headquartered in Princeton, U.S.A in 1998, Zycus has grown every day to be established as an organization that now is a leading global provider of the complete source-to-pay suite of procurement performance solutions. We develop cloud-based (SaaS) source-to-pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 global clients. Our spirit of innovation and our passion to help procurement create greater business impact is reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of-breed companies across verticals.
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