Customer Care Internship

Actively hiring
Customer Care
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000 /month
APPLY BY
28 Mar' 25
Posted 1 week ago
Internship

About the internship

Selected intern's day-to-day responsibilities:

1. Handle walk-in inquiries and support customers at the branch for KYC and documentation upkeep
2. Provide customer service and orientation
3. Cross-sell products within the branch
4. Make interest collection calls, inform customers about updates, and perform backend tasks at the branch
5. Prospect and identify new leads, pitching financial products to clients
6. Manage customer relationships and provide client service to existing customers
7. Make 100+ telecalls daily to pitch gold loans to potential customers
8. Generate gold loan leads by contacting inactive branch customers and open-market prospects, ensuring conversions
9. Coordinate with branch staff and managers to close deals
10. Supervise daily operations in the customer service department

Requirements:

1. Any graduate (male or female) from the 2020-2024 batch from a regular college
2. Strong communication and convincing skills
3. Presentable with basic computer knowledge
4. Positions available across all Muthoot branches in South India near the candidate's residence
Earn certifications in these skills

Skill(s) required

Marketing Problem Solving Sales
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 26th Feb'25 and 2nd Apr'25

3. are available for duration of 6 months

4. Candidates who are from Kanyakumari

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Number of openings

15

About Muthoot Finance

The Muthoot Group is a leading business conglomerate that has successfully expanded to every town across the nation. With 20 diversified business divisions and over 5,443 branches, the Group has a global presence in the USA, UK, UAE, Costa Rica, Sri Lanka, and Nepal. Muthoot Finance, the flagship company of The Muthoot Group, has been rated India's no. 1 most trusted financial services brand by TRA's Brand Trust Report. It has also been certified as a 'Great Place To Work' for 2021-22 and recognized as one of the top 30 best places in the Workplace Excellence Show on CNBC TV-18 in 2016. The company offers 30+ staff welfare measures, including fast-track promotions, career development programs, the national pension scheme, foreign trips, five types of annual incentives/bonuses, cash rewards, contests with prizes, maternity benefits, medical benefits, and employee insurance, among others. Muthoot Finance is committed to promoting local hiring from the region.
Activity on Internshala
Hiring since January 2025
28 opportunities posted
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Actively hiring
Duration
6 Months
Stipend
₹ 10,000 /month