Customer Experience Lead Internship

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Customer Experience Lead
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 8,000-10,000 /month
APPLY BY
28 Sep' 20
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Handling all the customer queries for ExclusiveLane.com & other marketplaces
2. Strategizing & implementing the processes with different departments to enhance the customer experience
3. Taking customer feedback post-sales & escalating the relevant feedback to the concerned teams
4. Working on regular follow-ups with the customers for any pending issue, delayed dispatch of the product, or delayed delivery
5. Working on weekly report generation & compilation of the customer queries with suggested improvements

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 13th Sep'20 and 18th Oct'20

3. are available for duration of 3 months

4. are from or open to relocate to Delhi, Noida and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Added requirements

1. Should have an experience of 0-2 yrs and freshers can also apply

2. Should be graduate in any stream

3. Should have excellent communication skills both written & oral

Perks

Certificate Informal dress code Job offer
Additional information

Location: Sector-3, Noida (near sector-16 metro station), U.P. It’s a day shift.

Number of openings

3

About ExclusiveLane

ExclusiveLane is an online craft brand that was started in 2012. Our mission is to curate beautiful craft products from around the world so that our customers just go 'wow' about them. Our vision is to be a global brand synonymous with craft. We are one of the top online brands in the craft space in India.
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