Customer Experience work from home job/internship at Thunderpod
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Customer Experience
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
5000 /month
Apply By
3 Dec' 20
Internship
Internship
26 applicants
About Thunderpod
We offer a social health and wellness app for users that enables AI-driven home workouts, meditation practices, brain games, dance fitness, and a lot more. Thunderpods are your pocket superheroes, which are connected to you at all times. They embody your traits and reflect your lifestyle. The thunder they receive from you is what powers them up. So, strengthen your Thunderpod right by engaging in physical activities, and earn gaming currency while doing just that! With the strength of your pocket superhero resting solely on your shoulders, take them with you on walks, treks, and climbing trails. The stronger your Thunderpod gets and the greater your currency, the better your advantage in upcoming games.

With everyday tangible goals personalized for everyone, excitement and entertainment were never so easy to come by. So, sprint ahead, because your Thunderpod won't strengthen itself. Thunderpod is your one-stop destination for your overall health & fitness!
About the work from home job/internship
Selected intern's day-to-day responsibilities include:

1. Resolving all our user queries received on fresh-chat via app & website
2. Maintaining a maximum of 8-12 hours of TAT in resolving customer issues & queries
3. Understanding our user grievances and handling them with maturity to ensure 99% customer satisfaction
4. Managing & improving our PlayStore/AppStore reviews and ratings
5. Getting in touch with our partner brands for customer escalations & resolutions
Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 24th Nov'20 and 29th Dec'20

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Should be excellent with his/her communication skills - both verbal & written

2. Past experience of working in a startup will be an advantage

3. Driven to convert the internship into a full-time opportunity

4. Open to working late hours and sometimes weekends too

Perks
Certificate Letter of recommendation
Number of openings
1

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